You should be able to put down your tools, finish a customer meeting or deliver a project without spending the rest of the day untangling website settings and accounts. Roy and Stella combine technical support with design, copy and marketing.
Domains, cloud and remote IT support
Roy
Roy brings eight years of experience in IT solutions and technical support. His background includes professional support roles with Aker Solutions, Frontica, Tata Consultancy Services and Cognizant, where users, systems and everyday operations had to work together.
His experience covers troubleshooting, user support, Cisco networking, Windows server environments and working with technical teams to resolve incidents. Data-centre responsibilities and on-call work have given him practical experience of accountability, documentation and prioritisation when systems need prompt attention.
At Null Stress, Roy looks after domains, business email, cloud accounts, backend work and remote IT support. He establishes what needs setting up, handles technical administration and explains the next steps in language you can follow.
His professional references describe a capable, flexible and positive colleague whose work satisfied both his employer and its client. That is the experience he brings to helping smaller businesses with their everyday digital needs.
ITIL Foundation · Hewlett Packard Education Services · 2013Norwegian and English
Web design, branding and direct response marketing
Stella
Stella combines experience in operations and customer communication with direct response marketing, copywriting and web design. She understands the work behind a small service business: appointments to follow up, customers who need clear information and projects that have to be delivered on time.
From 2023 to 2025, she worked in direct response copywriting and marketing at Metodo Merenda®, within the SCRiVENDA Editore copywriting team. Her work covered research, positioning, campaigns and content across the sales process, including email, sales pages, landing pages, websites, ads, brochures and WhatsApp campaigns for service businesses and entrepreneurs.
In his signed reference, Head of Copy Alberto Borzì highlights her ability to manage marketing and copywriting projects independently, meet deadlines and anticipate challenges. Her experience spans understanding the offer and customer, organising the work and developing the message.
Before this, Stella worked in dental clinics from 2016 to 2023, with responsibilities in administration, clinic operations, scheduling, team coordination, customer journeys and marketing. At Marnis, she joined during the pre-opening phase and helped establish systems and daily operating routines. Her references highlight autonomy, reliability and the handling of confidential information.
At Null Stress, she works on web design, branding, copy, marketing and social media. Practical training in HTML, CSS, JavaScript and responsive design helps her connect the message and visual design with the website itself. Additional introductory training includes Google’s Technical Support Fundamentals and IBM’s Introduction to Cybersecurity Essentials.
Google Project Management · 2025English as her working language · Italian also available
HOW WE WORK
You know what you’re paying for.
We agree on scope and price before work begins. Changes are discussed before they become additional work.
You get help in plain language.
You don’t need to know IT to explain what your business needs.
You can build on it.
Start with the essentials. Your website, IT and marketing can develop as needed.
EXCERPTS FROM PROFESSIONAL REFERENCES
Experience described by the people we worked with.
These excerpts relate to previous employment and reflect the experience Roy and Stella bring to Null Stress.
“Stella is fully capable of managing a marketing and copywriting project independently.”
Alberto BorzìHead of Copy · Metodo Merenda®Professional reference · 12 February 2025Translated from Italian
“he is dedicated, motivated and he performs his work with excellence.”
Tata Consultancy ServicesProfessional reference for RoyProfessional reference · 17 October 2016Excerpt from the original English
“She consistently handled these responsibilities with professionalism and confidentiality.”
Dr. Sandro CincinelliFounder, Dentist & Clinical Director · MarnisProfessional reference · 30 November 2023Excerpt from the original English
YOUR NEXT STEP
Start with one thing you want taken care of.
Tell us what you offer, what is already in place and where you need help. Roy or Stella reviews the need before you agree on the work.
